What it could be worth
Delay Repay can refund part or all of the ticket price depending on the operator and delay length.
delay repay
Delay Repay claims
Start a Delay Repay claim for delayed UK train journeys. MeClaims checks operator rules and ticket evidence. Rail pages separate UK Delay Repay, EU rail and Eurostar rights because the thresholds and refund methods are different.
delay repaydelay repay claimnational rail delay repayAvanti delay repayGWR delay repayLNER delay repay
When this can qualify
Most UK train operators operate Delay Repay, but thresholds and refund percentages differ.
Evidence to gather
Ticket, route, scheduled train, actual arrival time and the train operator are the key facts.
Common mistake
The claim window can be short. Many operators use 28 days, so move quickly.
How MeClaims handles it
- Checks the route, rule, contract or complaint path that applies.
- Turns scattered evidence into a structured claim record.
- Tracks next steps so the claim can move from intake to review and escalation.
Start now
Check this claim before evidence disappears
Use the connected MeClaims form for this page. You will get a claim reference, then you can upload documents if we need proof such as tickets, booking emails, receipts, photos, bills or messages.
No upfront feeWritten reviewEvidence upload after ref
Check your train claim What to do before you leave it
Write down the date, reference number, names of the company or airline involved, and the exact answer you have already been given. Save screenshots before apps or portals overwrite them. If you have already complained, keep that complaint thread together so MeClaims can see what has been admitted, refused or ignored.
How the claim moves
SubmitSend the basic details and contact information.
ReviewMeClaims checks eligibility, value and missing evidence.
EvidenceYou upload documents if they are needed.
ActionThe right claim path is prepared and progressed.
Questions people ask
Can I start a delay repay check online?
Yes. Use the start claim button and MeClaims will route you to the relevant claim flow for delay repay.
What evidence helps with delay repay?
Ticket, route, scheduled train, actual arrival time and the train operator are the key facts.
How does MeClaims get paid?
There is no upfront fee. MeClaims charges only if money is recovered, unless a page or agreement says otherwise.
What happens after I submit?
You receive a claim reference and MeClaims reviews the facts, asks for any missing evidence and sets out the next step.