luggageLost luggage · delayed baggage · damaged luggage claims

Lost luggage?
Claim baggage
compensation.

checkUp to £1,300 per passenger for lost baggage or lost luggage under the Montreal Convention
checkDelayed baggage claims can include essential clothing, toiletries and urgent replacement items
checkDamaged luggage claims can cover repair, replacement value, photos, PIR reports and receipts
checkNo win no fee — we take 30% only when the airline pays
£1,300
maximum per passenger for lost bag
137
countries in the Montreal Convention
3m+
bags mishandled at UK airports per year
Baggage Claim
Select what happened to your luggage and tell us the flight. We pursue the airline under the Montreal Convention.
What happened to your bag?
Flight number or booking reference
Date of travel
Passengers affected
Did you file a report at the airport (PIR)? Approximate value of lost or damaged items Full name Email address
check_circle No upfront fee
check_circle Montreal Convention
check_circle GDPR compliant
luggage
Claim received
Your claim is in progress

Written assessment within 24 hours. No commitment until you decide to proceed.

MC-B-——
upload_file Upload documents credit_card Add card details
How it works
Sign once. We handle the rest.

Airlines consistently undersettle baggage claims because most passengers do not know the Montreal Convention maximum or what evidence is acceptable. MeBaggage builds lost luggage, delayed baggage and damaged luggage claims, then pursues the airline.

01
Tell us what happened
Lost, delayed or damaged — and the flight details.
02
We assess entitlement
Written assessment using the Montreal Convention.
03
We build the evidence
Bank statements, photos, receipts — we guide every piece.
04
We pursue the airline
File, negotiate, court if needed. 30% on success.
Baggage compensation FAQ

Lost luggage and baggage claim questions

People search for luggage, airlines use baggage. We handle both: lost luggage, delayed baggage, damaged luggage and formal airline baggage compensation claims.

Can I claim for lost luggage?

Yes. If your checked bag is lost, the airline may owe compensation under the Montreal Convention. We turn your lost luggage evidence into a formal baggage claim.

How long before delayed baggage is classed as lost?

Airlines often treat baggage as lost after 21 days. Before then, you may still be able to claim reasonable essential expenses caused by delayed luggage.

Can I claim for damaged luggage?

Yes. Damaged luggage claims can cover repair or replacement value. Photos, a PIR report, baggage tags and receipts can all help.

What evidence do I need for a baggage claim?

Useful evidence includes your PIR report, bag tag, booking confirmation, photos, receipts, bank statements, order history and any airline messages about the baggage problem.

Baggage evidence
Lost luggage, delayed baggage and damaged luggage need different evidence

Baggage claims are stronger when the Property Irregularity Report, bag tag, booking, photos, receipts and airline messages are kept together. MeBaggage checks whether the claim is for lost contents, delayed-bag essentials or repair and replacement value.

01
Lost luggage
Often treated as lost after 21 days, but report and preserve evidence from day one.
02
Delayed baggage
Claim reasonable essentials bought while waiting for the bag.
03
Damaged luggage
Photos, repair quotes, purchase evidence and fast reporting are important.