electric_bolt Energy Ombudsman · CISAS · Ofgem · Ofcom

Your energy or
telecoms bill
is wrong. Claim it back.

check Energy billing errors are handled via the Energy Ombudsman scheme
check Telecoms disputes go through CISAS or Ombudsman Services: Communications
check Neither sector is FCA regulated — claims management activity is unregulated here
check No win no fee — we take 30% of any award on success
3m+
energy billing complaints per year in UK
50%
of Ombudsman complaints upheld
24hr
claim assessment
Check your claim
Free assessment within 24 hours. No commitment until you decide to proceed.
What type of dispute is this?
Supplier name Nature of the dispute Approximate amount in dispute Have you already complained to the supplier?
Assessment within 24 hours. No commitment required until you decide to proceed.
Full name Email address
check_circle No upfront fee
check_circle 30% on success
check_circle GDPR compliant
electric_bolt
Claim received
Your claim is in progress

Written assessment within 24 hours. No commitment until you decide to proceed.

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How it works
Sign once. We handle the rest.

Energy and telecoms suppliers have mandatory access to ombudsman schemes. Most customers who complain directly get nowhere. MeEnergy escalates to the correct scheme with a properly prepared submission.

01
Tell us what went wrong
Supplier, type of dispute and how much is in question.
02
We prepare your submission
Assessment and complaint prepared for Energy Ombudsman or CISAS.
03
We file with the Ombudsman
We file on your behalf with the relevant scheme.
04
Award is made and paid
Ombudsman awards are binding on the supplier. 30% on success.