beach_accessPackage Travel Regulations 2018 · ATOL · ABTA · Tour operators
Your holiday was
cancelled.
Claim what
you are owed.
checkFull refund for cancellations under the Package Travel Regulations 2018
checkCompensation for significant changes made without your agreement
checkClaims for accommodation or holidays materially not as described
checkNo win no fee — we take 30% only when the tour operator pays
12m+
UK package holidays per year
£1,200
average claim value per booking
24hr
written assessment turnaround
How it works
Sign once. We handle the rest.
Tour operators routinely offer inadequate first settlements knowing most passengers accept without questioning. MeHolidays assesses your legal entitlement and pursues the operator to the correct amount.
01
Tell us what happened
What the operator did, what they offered, your booking details.
02
We assess entitlement
Written assessment under the Package Travel Regulations 2018.
03
We file the formal claim
Claim to the tour operator with a 14-day response deadline.
04
We escalate if needed
ABTA or county court if the operator does not settle. 30%.
Package holiday rights
When a holiday claim is worth checking
Holiday claims are strongest where there is a package organiser, clear booking promise and proof that the trip was cancelled, materially changed or not delivered as sold. MeHolidays checks the booking terms, complaint trail, photos, receipts and whether the organiser had a fair chance to fix the problem.
01
Cancellation
Refund and compensation depend on who cancelled, when, why and what alternative was offered.
02
Significant change
Flight, hotel, location or facility changes can matter if they changed the holiday substantially.
03
Substandard holiday
Photos, dated complaints and evidence of missing promised facilities make the claim stronger.