What it could be worth
International baggage liability is capped, but strong evidence can support claims worth hundreds of pounds.
Lost luggage after a flight? Start a baggage claim under the Montreal Convention. Receipts help, but are not always essential. Baggage pages focus on the Montreal Convention evidence that airlines normally ask for: PIR, bag tag, value evidence, receipts and proof of delay or damage.
International baggage liability is capped, but strong evidence can support claims worth hundreds of pounds.
A bag is often treated as lost after 21 days, but you should report and preserve evidence from day one.
PIR report, baggage tag, booking confirmation, photos of the bag, receipts, bank statements and order histories can help.
Leaving the airport without reporting the missing bag makes the claim harder. Start with the PIR where possible.
Use the connected MeClaims form for this page. You will get a claim reference, then you can upload documents if we need proof such as tickets, booking emails, receipts, photos, bills or messages.
Write down the date, reference number, names of the company or airline involved, and the exact answer you have already been given. Save screenshots before apps or portals overwrite them. If you have already complained, keep that complaint thread together so MeClaims can see what has been admitted, refused or ignored.
Yes. Use the start claim button and MeClaims will route you to the relevant claim flow for lost luggage compensation.
PIR report, baggage tag, booking confirmation, photos of the bag, receipts, bank statements and order histories can help.
There is no upfront fee. MeClaims charges only if money is recovered, unless a page or agreement says otherwise.
You receive a claim reference and MeClaims reviews the facts, asks for any missing evidence and sets out the next step.