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Check your claim

Use the flight checker for delay, cancellation, denied boarding and missed connection claims. Use the baggage checker for lost, delayed or damaged checked baggage.

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Flight Eligibility Checker
Up to £520 per passenger
  • Flight number and date gives the strongest check.
  • Works for UK, EU, EEA, Swiss and Africa-Europe routes. Any passenger nationality.
We use flight records where available, then your evidence if the airline needs review.
Baggage Eligibility Checker
Up to £1,300 per passenger
  • Lost, delayed or damaged checked baggage.
  • PIR, tags, receipts, photos and bank records can help.
  • Worldwide passengers welcome; any international route covered.
We use your flight, PIR and baggage evidence to prepare the claim.