What it could be worth
Holiday claims can involve refunds, price reductions, compensation, expenses or alternative travel costs depending on the booking and evidence.
Check refund and compensation options when a tour operator cancels a package holiday. Holiday pages focus on package holiday cancellation, significant change and not-as-described claims where the organiser or tour operator may be responsible.
Holiday claims can involve refunds, price reductions, compensation, expenses or alternative travel costs depending on the booking and evidence.
Check refund and compensation options when a tour operator cancels a package holiday. This is relevant where a package holiday, tour operator booking or linked travel arrangement was cancelled, changed, misdescribed or badly delivered.
Keep the booking confirmation, ATOL or ABTA details, operator messages, photos, complaint emails, receipts, screenshots and refund or voucher offers. Add anything that proves the specific holiday cancelled by tour operator issue, including dated screenshots and reference numbers.
Do not accept a voucher or small goodwill offer before checking whether the organiser owed a cash refund, price reduction or further compensation. Keep the timeline clear before starting the claim.
Use the connected MeClaims form for this page. You will get a claim reference, then you can upload documents if we need proof such as tickets, booking emails, receipts, photos, bills or messages.
Write down the date, reference number, names of the company or airline involved, and the exact answer you have already been given. Save screenshots before apps or portals overwrite them. If you have already complained, keep that complaint thread together so MeClaims can see what has been admitted, refused or ignored.
Yes. Use the start claim button and MeClaims will route you to the relevant claim flow for holiday cancelled by tour operator.
Keep the booking confirmation, ATOL or ABTA details, operator messages, photos, complaint emails, receipts, screenshots and refund or voucher offers. Add anything that proves the specific holiday cancelled by tour operator issue, including dated screenshots and reference numbers.
There is no upfront fee. MeClaims charges only if money is recovered, unless a page or agreement says otherwise.
You receive a claim reference and MeClaims reviews the facts, asks for any missing evidence and sets out the next step.