Can I still claim after accepting a meal or hotel voucher?

Often, yes. Care such as food, drink and accommodation is normally separate from fixed compensation, but the route, delay and cause still determine eligibility.

Can I still claim after accepting a ticket refund?

A ticket refund and fixed compensation address different rights. Accepting a refund may end the right to rerouting, but it does not automatically decide a separate compensation claim.

What if I accepted travel credit as full and final settlement?

The wording and how consent was obtained matter. MeClaims needs to review the offer, acceptance screen or correspondence before assessing the remaining claim.

Do I need my flight number to start?

No. Airline, route and approximate travel date are enough to begin a review.

MeClaims / Flights / Accepted voucher or payment

Voucher and settlement review

Accepted something already? You may still have a claim.

A meal voucher, hotel, rebooking, ticket refund, travel credit or goodwill payment does not always settle a separate flight compensation entitlement. Tell us what happened and exactly what you accepted.

Do not assume the case is over.Different remedies cover different losses. Eligibility still depends on the route, disruption, notice, cause and any settlement wording you accepted.

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Meal or hotel voucherCare during disruption is normally separate from fixed compensation.

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Rebooked flightTaking an alternative flight does not automatically remove a compensation claim.

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Ticket refund or travel creditRefund, rerouting and compensation are distinct, but your chosen remedy and the offer wording matter.

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Full and final settlementThis needs individual review. Upload the terms, acceptance screen or airline email after submitting.

Dami Olatuyi, Senior Caseworker
claims@meclaims.co.uk · No upfront fee

Check what you may still claim

Flight number is optional. We will review the benefit, any waiver wording and the underlying disruption.

Full name

Email address

Airline

Flight number (optional)

From

Travel date or approximate date

What happened?

What did you accept?

Meal or drink voucher Hotel or transport Rebooking Ticket refund Travel voucher or credit Cash or goodwill payment Miles or points Something else

Approximate value

Was it described as full and final?

What did the airline say it covered? What did the airline offer and what did you agree to?

Submitting starts an assessment, not a guarantee of eligibility. Documents can be uploaded securely after submission.

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Your review is in progress

Upload the airline offer or voucher

Acceptance often does not end everything

Food, drink and accommodation are care rights, not usually substitutes for fixed compensation.
A replacement flight gets you to the destination; compensation addresses qualifying disruption.
A ticket refund may be chosen instead of rerouting while a separate compensation question remains.

When acceptance may matter

Signed voucher agreement: compensation can be paid by voucher where the passenger agrees.
Full and final wording: the precise terms and consent process need review.
Voluntary denied boarding: a volunteer may have agreed benefits instead of involuntary denied-boarding compensation.

What we check

We separate the original ticket price, rerouting, care expenses, goodwill and fixed compensation. We then check whether UK261 or EU261 covers the journey, the arrival delay or cancellation notice, the airline's stated cause, what was offered, and whether the passenger clearly agreed to settle the same entitlement now being claimed.

Official passenger-rights sources

Read the CAA delay guidance, CAA cancellation guidance and Regulation (EC) No 261/2004. This page gives general information; the effect of an accepted offer depends on its terms and the facts.